Terms and Conditions/Payment Portal

Please review the following Terms and Conditions.
Accessing the Payment Portal and sending a payment to Amistad Tours indicates your acceptance of these Terms and Conditions.

Terms and Conditions

Required Travel Documents: It is each traveler’s responsibility to obtain and possess all valid travel documents for their vacation. This includes acquiring all visas and immunizations required for their nationality by all countries on the itinerary.

Passports: All travelers travelling with Amistad Tours are required to carry a valid passport. Passports must be valid for at least six (6) months after the scheduled return date to your home country. We require your passport information at the time of deposit.

Visas: Non-US citizens must consult the appropriate consulates regarding visa and other document requirements. Travelers should check with the consulate of each country they will visit, or a visa service, to verify current regulations and be aware entry requirements may change without prior notice. Obtaining required visas and any other required travel documentation and assuring these are complete and correct in all ways, is the sole responsibility of each participant. As an option available to our travelers, required visas may be obtained through an independent third-party visa service provider, Visa Central. For more information, please visit their website at www.VisaCentral.com.

By confirming the reservation with payment, the traveler acknowledges that they are aware of and will comply with our Terms & Conditions.

TRAVEL PROTECTION

We strongly recommend the purchase of travel protection to guard against unforeseen situations and to protect your travel investment.

Booking and Sales Terms & Conditions

IMPORTANT NOTICE: THESE ARE THE TERMS AND CONDITIONS GOVERNING THE BOOKING AND SALE OF YOUR TOUR AND RELATED TRAVEL FROM AMISTAD TOURS, LLC (“TERMS”). PLEASE CAREFULLY READ THESE TERMS WHICH ARE BINDING TO YOU AND CONTAIN SIGNIFICANT FEES FOR CANCELLATION AND LIMITATIONS OF LIABILITY, INCLUDING LIMITATIONS ON DAMAGES FOR BAGGAGE AND OTHER PROPERTY, PERSONAL INJURY, ILLNESS OR DEATH; TIME LIMITS FOR CLAIMS AND SUITS, AND CLASS ACTION WAIVER.

Parties: In these terms and conditions, “you” or “passenger” or “participant” refers to the person booking, purchasing or traveling on the tour, and to individuals traveling as part of that person’s reservation. “We” or “us” refers to Amistad Tours, LLC, a California Limited Liability Company.

LIABILITY DISCLAIMER: We arrange with others for the services described in these Terms, your confirmation and/or our brochures. Carriers and Suppliers are independent third parties which are separate entities and are deemed not to be our principals, agents, employees or partners. WE ACT SOLEY AS A SALES AND MARKETING AGENT FOR THE CARRIERS AND SUPPLIERS AND DO NOT OWN OR OPERATE ANY MODE OF TRANSPORTATION, HOTEL OR ACCOMMODATION. ACCORDINGLY, WE DISCLAIM RESPONSIBILITY AND LIABILITY FOR, AND PARTICIPANT WAIVES, RELEASES AND ACKNOWLEDGES THAT THERE SHALL NOT BE ANY CLAIM OR RECOURSE AGAINST US FOR OR AS A CONSEQUENCE OF: BREACH OF DUTY, BREACH OF CONTRACT, NEGLIGENT OR WILLFUL OR INTENTIONAL ACT, FAILURE TO ACT OR OMISSION BY ANY CARRIER OR SUPPLIER. Carrier, Supplier and participant obligations and liabilities are subject in each case to terms and conditions of the Passenger Ticket Contract and each Supplier’s contract, and any and all laws, regulations and international conventions that apply under those contracts, including, but not limited to, choice of law, jurisdiction for disputes, limitations of liability, and time limitations for claims and suits. PARTICIPANT AGREES THAT WE SHALL NOT BE LIABLE FOR ANY DAMAGE, LOSS (INCLUDING PERSONAL INJURY, DEATH, AND LOSS OF OR DAMAGE TO PROPERTY) OR EXPENSE OCCASIONED BY ANY ACT OR OMISSION OF ANY CARRIER OR SUPPLIER, OR ANY PROVIDER OF A TRAVEL PROTECTION PLAN, OR INSURER, OR OF ANY OTHER PERSON. If the services of a Carrier or Supplier cannot be delivered or there are changes in any planned service for any reason beyond our control, we will make an effort to arrange similar services. Any resulting additional expenses will be participant’s responsibility. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS, THE TOUR, OR ANY RELATED TRAVEL OR ACTIVITIES, AND OUR LIABILITY, IF ANY, SHALL IN NO EVENT EXCEED THE AMOUNT PAID TO US FOR THE TRAVEL.

CLASS ACTION WAIVER: THESE TERMS PROVIDE FOR THE EXCLUSIVE RESOLUTION OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION ON YOUR OWN BEHALF INSTEAD OF THROUGH ANY CLASS OR REPRESENTATIVE ACTION. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, YOU AGREE THAT ANY LAWSUIT AGAINST US OR THE CARRIER WHATSOEVER SHALL BE LITIGATED BY YOU INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE ACTION, AND YOU EXPRESSLY AGREE TO WAIVE ANY LAW ENTITLING YOU TO PARTICIPATE IN A CLASS ACTION.

CANCELLATION CHARGE

120-90 days prior to departure: $200
89-60 days prior to departure: $1500
59-31 days prior to departure: 50% of total cost
30 days or less: 100% of total cost

Deposit and Final Payment: To confirm a tour reservation, we require a deposit of $300 per person on or before the deposit due date indicated on the confirmation. Failure to provide full payment by 30 days prior will result in cancellation of all services booked with Amistad Tours. Should that occur, all penalties would be assessed for the components booked as per the Amistad Tours cancellation timeline listed below, regardless of any reinstatement requests of services received after the cancellation is processed. Please note any prior confirmations of land packages or airline schedules would no longer be valid in the event a reinstatement is requested and all availability for tour, land and air would be subject to change based on availability at time of re-booking and is subject to current market pricing at such time.

Cancellation Charges: In the unfortunate event a participant must cancel travel, notice must be made to Amistad Tours during standard business hours or via email to Amistadtours@gmail.com, which must include writing stating clearly and correctly each traveler’s name as state in their passport, and a brief statement of the reason for cancellation. Other forms of notice are not sufficient. Cancellations received within 30 days of vacation start date are 100% non-refundable. The effective date of the cancellation is the date Amistad Tours receives cancellation notice. You agree that any losses sustained by us and/or the Carrier in the event of cancellation would be very difficult or impossible to quantify, and the cancellation fees are fair and reasonable as liquidated damages.

There is no refund for unused services, or unused portions of land packages or airfare.

Pricing: All prices are in US dollars. In the event that a fare listed, quoted or advertised through any website, printed collateral, reservations person, travel advisor or any other source is booked, but is incorrect due to an electronic error, typographical error, human error or any other error causing the fare to be listed, quoted or advertised for an amount not intended by Amistad Tours, Amistad Tours reserves the right to correct the erroneous fare by requesting the passenger to pay the correct fare intended, or by canceling the tour.

Prices Do Not Include: Published prices do not include passport and visa fees, baggage fees, travel protection, vaccinations, laundry, additional food and beverages, optional excursions, gratuities or other items or services of a personal nature.

Passport and Visas: A valid passport is required for each participant. Passports must be valid for at least six (6) months after the scheduled return date to your home country, unless stated otherwise.

Non-US citizens must consult the appropriate consulates regarding visa and other document requirements. Obtaining required visas and any other required travel documentation and assuring these are complete and correct in all ways, is the sole responsibility of each participant. We are not in a position to obtain or verify the accuracy or completeness of any participant’s visa or other required documentation and shall not be responsible or liable for delay or missed portion of any part of the itinerary or other problems resulting from the participant lacking the appropriate travel documentation.

Flight Schedules & Airfares: Amistad Tours offers special airfares based on the flight and seat availability of specific carriers. Should the name on your airline reservation not match your passport exactly, your airline reservation will have to be cancelled, full penalties will be assessed, and your reservation will have to be recreated subject to market pricing at the time of the new reservation. Any air schedules provided by Amistad Tours are subject to change without notice as imposed by the carrier due to reasons beyond our control. Airfares in conjunction with promotional offers are subject to specific terms as outlined with offer details. Air tickets included as part of a tour package are Economy class.

Air carriers require the passenger name to appear on the airline ticket exactly it appears on the passport. If it does not match exactly, Amistad Tours shall not be responsible or liable for the consequences which could include re-issue fees or denial of boarding. Amistad Tours shall not be responsible or liable for costs resulting from airline schedule changes, lost air ticket, delay, disruption or cancelled flight, lost or damaged baggage, missed connections, downgrades, denied boarding or voluntarily buying replacement tickets. Should a replacement ticket be purchased without collaboration or approval with an Amistad Tours representative, this cost will be incurred to the traveler alone and Amistad Tours will have no obligation to refund the cost of any new ticket purchased. In any of these instances, claim must be made directly with the air carrier (and air carrier alone) for any requested reimbursement. In the event any situations as noted occur whilst traveling, Amistad Tours will attempt to accommodate and book an alternative, however this cannot be guaranteed and the final accommodation provided will be at the sole discretion of the airline carrier. Once airline check in is completed and/or tickets have been reissued by the airline (at any time during the booking process), Amistad Tours will be limited to making further changes on a traveler’s air tickets as the airline will have sole control of the traveler’s PNR and/or ticket after this time and all changes must be handled directly with the airline by the traveler. This is also the case for any post travel resolution or reimbursement requests for air – these must be directed to the air carrier by the traveler and Amistad Tours is not able to assist as traveler must initiate all claims directly. Airline responses and subsequent resolutions may take up to 9 months or more if the airline is willing to consider the request. Amistad Tours recommends that in all situations as listed above, all receipts are retained for costs for submission of claims to the traveler’s insurance company, should these situations be deemed a coverable reason under their insurance policy.

Amistad Tours will endeavor to book travelers traveling together on conjunction bookings on the same air schedule where possible if the requests are made at the time of booking the airline reservation. All requests are subject to availability, at time of booking, and with the full knowledge by Amistad Tours that travelers are requesting to be booked on the same schedule. As airline-imposed schedule changes are beyond our control, Amistad Tours cannot guarantee airline protection will be the same for all travelers traveling together and as such, in the event of a schedule change, travelers on conjunction bookings, may be protected on different flights accordingly.

Changes: Airline tickets issued by Amistad Tours have restrictions and cannot be reissued, transferred, or exchanged. Any changes whatsoever made to an airline ticket will incur a minimum $350 per ticket change fee, plus any additional increase in the cost of the airfare. A change or refund request for tickets purchased through Amistad Tours must be made through Amistad Tours but may not be possible. Once a trip commences, only the date of the return flight ticket can be modified for $350 per ticket change fee. Other changes may require purchase of a new ticket at the traveler’s expense. The original return air ticket has no residual value.

Baggage: Checked and carry-on baggage are subject to restrictions that usually involve weight, size and/or number of pieces. Please check with the respective airline regarding baggage policies. We shall not be responsible or liable for costs or consequences for exceeding the airline’s baggage restrictions, or for loss, theft, damage or delay to passenger’s baggage.

Hotel Accommodations: We will seek to use hotels listed (if any) on your confirmation. Changes may be necessary; therefore, use of such hotels is not assured. An effort will be made to substitute similar hotels, but the level of similarity may vary. Standard policy for hotels is to have rooms available for check-in no earlier than 3:00 p.m. Subject to the discretion of the hotel, triple-occupancy hotel accommodations may involve the use of hotel rooms with just two beds.

Cancellation by Amistad Tours: Amistad Tours reserves the right to cancel, change or postpone any tour departure date and itinerary. In the event of a complete cancellation of a departure by Amistad Tours, we will refund monies paid for the tour to those participants who have not previously cancelled.

Personal Changes: Participant’s deviation from the published itinerary for any reason will not entitle participant to any reduction in charge. Participant will bear a full charge for any unused services.

Child Policy: All travelers under the age of 18 must remain supervised at all times; their safety is the responsibility of the accompanying adult(s). Children under the age of 5 are not recommended on any program. Amistad Tours does not provide child-specific programs or child-minding facilities.

Disabled Participants: Handicapped facilities are not available in many places visited on the tours we offer. If you (participant) have a disability and reasonable accommodation may enable you to use the services, please let us know how you believe we can help. Participant are requested to inform us in writing, at or immediately after making the reservation, but in any event as early as possible, of any mobility impairment or other condition, whether physical, emotional or mental, which may require accommodation or use of an assistive device during the travel. A reasonable effort will be made to accommodate special needs, but we are not responsible for denial of service by Carriers, hotels, or other independent Suppliers. A participant, who, due to impairment, is not self-sufficient, may need to travel with a companion who shall take responsibility for assistance needed during travel and in case of emergency. An individual with a disability that would result in a direct threat to the health and safety of others or to that individual may be excluded, if it is determined there is a significant risk that cannot be eliminated or reduced to an acceptable level by reasonable accommodations, policies, practices, procedures assistive devices or services. If participant fails to timely inform us of any impairment or condition and/or their participation poses a safety risk to participant or direct health or safety threat to others, participant may be excluded from parts or all of the travel. We shall have no liability to participant relating to any condition, treatment, failure to inform us of an impairment, or resulting exclusion.

Medical: If medical services are required by any traveler, efforts to contact local medical providers will be made. A participant requiring such assistance is solely responsible for all related charges. We will not be responsible or liable for sufficiency of our efforts to reach medical providers, unavailability, delay, quality or other aspect of any such services. Participant is encouraged at time of booking and well before departure, to review participant’s health and medical conditions and insurance and consult participant’s health care and insurance providers regarding needs and scope of coverage for any incident or need that may occur during travel, and to obtain supplemental health and medical insurance for the travel, as needed.

Inoculations and Medical Preparation: Please contact your personal physician or local health department prior to travel for further detailed information and recommended precautionary measures.

Diet: We cannot assure that any special dietary requests can be accommodated.

By confirming the reservation with payment, the traveler/ travel advisor acknowledges
that they are aware of and will comply with these Terms.

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